TERMS & CONDITIONS

Effective Date: April 15, 2026
Standard Commercial Service Agreement

1. SERVICES

Empire Building Maintenance agrees to provide building maintenance and facility services as specified in the service quote or work order accepted by the Client.

2. COMMERCIAL LIABILITY CAP

To the maximum extent permitted by law, the total cumulative liability of Empire Building Maintenance for all claims, losses, or damages arising out of the performance of this Agreement, whether in contract, tort (including negligence), or otherwise, shall be limited to the total amount of fees actually paid by the Client to Empire Building Maintenance for the specific service cycle giving rise to the claim.

3. MECHANIC'S LIEN RIGHTS (MASSACHUSETTS)

NOTICE: Empire Building Maintenance hereby reserves all rights under M.G.L. c. 254 to record a Notice of Contract and file a Mechanic’s Lien against the real property where services are performed in the event of non-payment for labor, equipment, or materials provided.

4. PAYMENT TERMS & LATE FEES

Invoices are payable within the agreed term: Net-30. Any invoice not paid within the specified period shall be subject to a finance charge of 1.5% per month (18% per annum) or the maximum allowed by law, plus all costs of collection and reasonable attorney’s fees.

5. SMS COMMUNICATIONS (TCPA COMPLIANCE)

By providing your phone number ((781) 570-5204), you provide express written consent to receive operational and service-related SMS messages from Empire Building Maintenance.
  • Opt-In: Providing your number constitutes consent.
  • Opt-Out: Reply ‘STOP’ to any text message to unsubscribe.
  • Assistance: Reply ‘HELP’ for more information.
  • Message and data rates may apply. Consent is not a condition of purchase.

6. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles.

7. COMPANY CONTACT

For questions regarding this policy:

  • Empire Building Maintenance
  • Address: Massachusetts, MA – USA
  • Email: contact@empiremaintenanceusa.com
  • Phone: (781) 570-5204